cahaya Casino & Sportsbook Service Notice

cahaya operates only in jurisdictions where local law permits online gaming and sportsbook services. We do not offer our services in jurisdictions where online wagering is prohibited. This legal notice explains our service availability, user eligibility requirements, and the responsibility each user bears to verify compliance with local law.

Our platform provides football sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer tables, slot games, and esports markets. We accept deposits via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. All users must be of legal age in their jurisdiction and are responsible for understanding their local regulations before accessing cahaya.

If you have legal questions about our service, data handling, or jurisdiction-specific concerns, contact our support team. We maintain detailed records of our operations and can clarify how these terms apply to your situation.

Service availability and jurisdiction restriction on cahaya

We at cahaya do not operate in all countries or regions. Our service is available only where local law permits online gaming, sports betting, and casino operations. We determine service availability based on applicable law in each jurisdiction, and we do not knowingly provide access to users in prohibited jurisdictions.

If we detect that you are accessing cahaya from a restricted jurisdiction, we reserve the right to suspend or close your account. Any remaining balance will be returned to your original payment method, subject to verification requirements. We may also block payment methods or IP addresses associated with restricted jurisdictions.

We update our jurisdiction restrictions periodically as laws change. If a jurisdiction where our service was previously available changes its law to prohibit online wagering, we will notify affected users and provide a grace period to withdraw funds before access is restricted.

User eligibility and account responsibility on cahaya

To open and maintain a cahaya account, you must be of legal age to participate in gaming or sports betting in your jurisdiction. You must not be subject to any legal prohibition or court order preventing you from accessing online gaming services. You are solely responsible for verifying that your access and use of cahaya comply with the laws applicable in your location.

When you create an account on cahaya, you declare that you meet these eligibility requirements. You agree that all information you provide is accurate and complete. If we discover that you do not meet these requirements, we will close your account and return your balance to your original payment method.

You agree not to access cahaya on behalf of others or facilitate access for minors or ineligible users. You understand that we may request additional verification at any time to confirm your eligibility. If you cannot provide satisfactory verification, we may suspend your account pending further investigation.

Service availability

cahaya operates only where local law permits. We reserve the right to restrict access from specific jurisdictions without notice.

User eligibility

You must be of legal age in your jurisdiction and not prohibited by law from accessing online gaming services.

Local law compliance

You are responsible for verifying that your use of cahaya complies with the laws of your jurisdiction.

Account verification

We may request identity documents, proof of address, and payment method verification at any time.

Data handling and privacy on cahaya

We at cahaya collect personal data — including your name, contact details, and identity documents — to verify your eligibility, process deposits and withdrawals, and comply with anti-money-laundering regulations. We handle this data in accordance with our privacy policywhich details how we store, protect, and use your information.

We may share limited information with regulatory authorities, payment providers, and law enforcement if required by law. We do not sell your personal data to third parties. You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

Users are responsible for verifying that access and use of cahaya comply with the laws of their own jurisdiction. We provide the service only where local law permits.

Payment methods and financial compliance on cahaya

We accept deposits and process withdrawals through QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Each payment method operates under its own terms and regulatory framework. We comply with anti-money-laundering and know-your-customer regulations in all jurisdictions where we operate.

We require identity verification before your first withdrawal. We ask for standard documents — a KTP, SIM, or passport — plus proof of address. We may request additional documents or information if we detect suspicious activity or if regulatory requirements demand it. We may delay or refuse withdrawals if we cannot complete verification or if we detect potential money-laundering activity.

Disclaimers and liability on cahaya

cahaya provides our service on an "as-is" basis. We do not warrant that our service will be uninterrupted, error-free, or free from security vulnerabilities. We are not liable for losses resulting from technical errors, service interruptions, payment delays, or unauthorized account access resulting from your negligence in protecting your credentials.

We are not liable for losses resulting from your failure to verify local law compliance before accessing cahaya. If you access our service from a jurisdiction where it is prohibited, you do so at your own legal risk. We disclaim all liability for legal consequences arising from such access.

We are not liable for third-party actions, including those of payment providers, banks, or regulatory authorities. If your bank, wallet provider, or local authority takes action against your account or transactions, we will cooperate with legal processes but are not responsible for the outcome.

Contact and dispute resolution on cahaya

For legal inquiries, jurisdiction-specific questions, or disputes arising from this legal notice, contact our support team. We maintain multilingual support and aim to respond to legal inquiries within five business days. Our team can clarify how these terms apply to your situation and assist with account recovery or data requests.

If you believe cahaya is operating in violation of local law in your jurisdiction, you may report this to your local regulatory authority. We cooperate with law enforcement and regulatory agencies in all jurisdictions.

These terms, together with our terms of use and privacy policyconstitute the complete agreement between you and cahaya regarding your use of our service. Any changes to these terms will be communicated via email or through notice on our platform.

Summary

cahaya operates only in jurisdictions where local law permits. Users are solely responsible for verifying that their access and use comply with applicable law in their own jurisdiction. We do not knowingly provide service to users in prohibited jurisdictions and reserve the right to restrict access without notice.

You must be of legal age and not subject to any legal prohibition preventing you from accessing online gaming services. We require identity verification before withdrawal and may request additional verification at any time. We handle your personal data according to our privacy policy and comply with anti-money-laundering regulations.

For legal questions or jurisdiction-specific inquiries, contact our support team. We are available in multiple languages and aim to respond to legal matters within five business days. For detailed information about our service terms and data handling, see our terms of use and privacy policy